Return & Exchange
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Return Period:
We offer a return period of 14 days from the date you receive your order. Products must be in their original condition and unused to be eligible for a return or exchange. -
Return Process:
If you wish to return a product, please contact our customer support team for instructions on how to complete the return. You may be required to provide a receipt or proof of purchase. -
Refunds:
Once we receive and inspect the returned product, we will process a refund to the original payment method used or any other method that we chose according to our internal policy. Please note that it may take several business days for the refund to appear in your account or to be received. And shipping fees are not refundable. -
Non-Returnable Items:
Certain items cannot be returned, such as opened, damaged or used products.
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Order Cancellation:
You may cancel your order before it has been shipped. Please contact us as soon as possible if you need to cancel your order. If the order has already been shipped, you will need to follow our return policy. -
Order Modification:
Once an order is placed, we may not be able to modify details such as the shipping address or the products ordered. Please ensure all information is correct before placing your order. - Contact Us
If you have any questions or need assistance regarding orders or returns, please contact us:
Vamer Pharma
Email: Ecommerce@vamerpharma.com
Phone: 01155574698